Hard Rock Hotel Cancun
Blvd. Kukulcan Km. 14.5, Zona Hotelera, Near Aquaworld, Near Ballenas Beach, Cancun, 77500, Mexico
Rating
3.8
Travelers Choice
2021
Price Level
$$$$
Rooms
600
Pets
Yes
from
$ 3,004.93
24
Nov
Hard Rock Hotel Cancun, Cancun
Hard Rock Hotel Cancun
Questo hotel si trova nel centro della zona alberghiera di Cancun. L'hotel di 12 piani è una meraviglia e si distingue per la brillantezza di una spiaggia di sabbia bianca e il Mar dei Caraibi. Rende omaggio a una vita di eccessi, costruito per ospitare rock stars. Ha tutto il necessario per realizzare i sogni di rock n roll, tra cui ristoranti rinomati, bar e lounge, ampio complesso di piscine e di un centro benessere con area massaggi all'aperto. Ci sono molti locali notturni, centri commerciali, ristoranti e bar nella zona.
CUN Airport is just 12.22 miles / 19.67 km away from the hotel, approximately a 21-minute drive.
Price & Availability
Select your room
Preferred Rate
Deluxe King Room ·
All Inclusive · King
Special Discount 5+Nts 54% - 54.00% discount
Cancel free of charge before Sat, 8 Nov 2025
Preferred Rate
Deluxe King Room (Lagoon View) ·
All Inclusive · King
Special Discount 5+Nts 54% - 54.00% discount
Cancel free of charge before Sat, 8 Nov 2025
Deluxe King ·
All Inclusive
Deluxe Lagoon View King ·
All Inclusive
DELUXE KING BED ·
All Inclusive
Deluxe Room - King Bed ·
All Inclusive
DELUXE LAGOON VIEW KING ·
All Inclusive
Deluxe Lagoon View - King Bed ·
All Inclusive
Preferred Rate
Deluxe King Room (Ocean View) ·
All Inclusive · King
Special Discount 5+Nts 54% - 54.00% discount
Cancel free of charge before Sat, 8 Nov 2025
Deluxe Room ·
All Inclusive
16% discount
Non Refundable
Preferred Rate
Deluxe Double Room (Lagoon View) ·
All Inclusive · Double
Special Discount 5+Nts 54% - 54.00% discount
Cancel free of charge before Sat, 8 Nov 2025
Preferred Rate
Diamond King Room (Ocean View) ·
All Inclusive · King
Special Discount 5+Nts 54% - 54.00% discount
Cancel free of charge before Sat, 8 Nov 2025
Deluxe Ocean View King ·
All Inclusive
Deluxe Lagoon View Double ·
All Inclusive
Preferred Rate
Deluxe Double Room (Ocean View) ·
All Inclusive · Double
Special Discount 5+Nts 54% - 54.00% discount
Cancel free of charge before Sat, 8 Nov 2025
Diamond Ocean View King ·
All Inclusive
DELUXE OCEAN VIEW KING ·
All Inclusive
DELUXE LAGOON VIEW DOUBLE ·
All Inclusive
Deluxe Lagoon View - Double Beds ·
All Inclusive
Standard King Room (Lagoon View) ·
All Inclusive · King
13% discount
Non Refundable
DIAMOND OCEAN VIEW KING ·
All Inclusive
Deluxe Ocean View Double ·
All Inclusive
DELUXE OCEAN VIEW DOUBLE ·
All Inclusive
Diamond Room (Ocean View) ·
All Inclusive · 1 King Bed
Book now and save
Non Refundable
Preferred Rate
Rock Royalty Adults Only King Room (Ocean View) ·
All Inclusive · King
Special Discount 5+Nts 54% - 54.00% discount
Cancel free of charge before Sat, 8 Nov 2025
Rock Royalty King Room (Ocean View) ·
All Inclusive · King
Luxury Collection - Exclusive privileges: welcome amenities, late check-out (2:00 PM, subject to availability), and 24/7 in-destination concierge service.
Non Refundable
Rock Royalty Ocean View King ·
All Inclusive
Rock royalty ocean view king ·
All Inclusive
Preferred Rate
Deluxe King Family Room (Lagoon View) ·
All Inclusive · King
Special Discount 5+Nts 54% - 54.00% discount
Cancel free of charge before Sat, 8 Nov 2025
2 Bedroom Deluxe Residence (Lagoon View) ·
All Inclusive
Luxury Collection - Exclusive privileges: welcome amenities, late check-out (2:00 PM, subject to availability), and 24/7 in-destination concierge service.
Non Refundable
Deluxe Family Room (Lagoon View) ·
All Inclusive
Cancel free of charge before Wed, 12 Nov 2025
Deluxe Family Lagoon View (Two Bedroom) ·
All Inclusive
Preferred Rate
2 Bedroom Deluxe Double Family Room (Ocean View) ·
All Inclusive · Double
Special Discount 5+Nts 54% - 54.00% discount
Cancel free of charge before Sat, 8 Nov 2025
DELUXE LAGOON VIEW - TWO BEDROOM ·
All Inclusive
Deluxe Family Lagoon View ·
All Inclusive
Deluxe Family Ocean View Double Beds - Two Bedroom ·
All Inclusive
Family Deluxe Ocean View Double Beds - Two Bedroom ·
All Inclusive
1 Bedroom Rock Suite (Ocean View) ·
All Inclusive
Luxury Collection - Exclusive privileges: welcome amenities, late check-out (2:00 PM, subject to availability), and 24/7 in-destination concierge service.
Non Refundable
Suite Rock Ocean View (One Bedroom) ·
All Inclusive
Deluxe 1 King and 1 Double Family Room (Lagoon View) ·
All Inclusive · 1 King and 1 Double
Preferred Rate
1 Bedroom Rock Suite ·
All Inclusive
Cancel free of charge before Sat, 8 Nov 2025
Preferred Rate
Rock Suite (Ocean View) ·
All Inclusive
Cancel free of charge before Sat, 8 Nov 2025
2 Bedroom Rock Suite (Ocean View) ·
All Inclusive
Cancel free of charge before Wed, 12 Nov 2025
Rock Suite Ocean View - 2Bdr ·
All Inclusive
Rock Suite -Ocean View Two bedrooms ·
All Inclusive
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Good
3.8
1002 reviews
5
14404
4
2944
3
1278
2
662
1
836
Customers Review
Location 4.5
Cleanliness 4.1
Comfort 3.8
Neighborhood 4.4
Amenities 4.1
Condition 3.8
Recomendation 74.2%
“Exceptional stay! Everything about this place was great. The food was on another level compared to other all inclusive I've experienced. Everything was very clean and well maintained. The pool is amazing. The service was so good. Even though the pool bar was closed, we had very consistent service poolside! I hope to go back to a Hard Rock Hotel again someday!”
— Stephanie Scherer
“If I could give this place a 0, I would. Staying As an owner I would expect at least normal level service, but instead every time a question is asked the response is “no.”
Do not expect “rock star service.” We paid for concierge level which actually means nothing. You cannot have alcohol delivered to your room. When we arrived we were told we could have unlimited champagne and wine. After three days, we’re told, only one bottle per day. The bars are only open until 11, which means your all inclusive stay is really limited to their hours, not your vacation schedule.
Items promised in the room at the concierge level are not present. (Do not may extra for them! You will not get them, the response to everything is “no”).
The hotel has not been updated in years. The food is mediocre at best. You can only order from a limited menu. If you want room service, there is a special limited menu. Try ordering breakfast, you have to order an hour before they stop serving or else they are onto lunch dinner. So you really cannot have anything you want, when you want it.
I am highly disappointed with our stay, this place is NOT worth the money.
I do recommend a lady in concierge named Diana. She apparently takes costumer service very seriously and finds a way to say “yes.” She is 5 stars. Unfortunately, she is not available at all times.
I have asked to speak to a manager three times, no such luck.
Enjoy your extremely expensive stay in a highly stressful “no” to everything resort. We will not be back!”
— Michelle Monnat
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